PPC Help Desk 

Find answers about orders, shipping, plant care, subscriptions, wholesale, and business services.

Support for Websites: houseplantshop.com, houseplantbox.com

PPC Help Desk is the central support hub for House Plant Shop, House Plant Box, House Plant Wholesale, House Plants Dropship, and Heat Pack USA. We built it to make support easier to navigate across our brands, whether you are placing an order for your home, managing a subscription, sourcing plants for your business, shipping to customers through a dropship program, or preparing for cold-weather protection. The public brand sites position the business around U.S.-based greenhouse fulfillment, nationwide shipping, plant subscriptions, wholesale supply, and trade support for businesses of different sizes.

What started with House Plant Shop as an online destination for houseplants has grown into a broader family of plant-focused services. House Plant Shop launched in 2017, expanded from a small shared-house operation into greenhouse operations in California and Florida, and continues to focus on making plants easier to buy, gift, ship, and care for across the United States. House Plant Box extends that into subscription delivery, while the wholesale and trade side supports retailers, resellers, gifting, and business buyers looking for larger-volume service. 

This help desk is here to connect people with the right information fast. Whether you need general customer support, shipping guidance, subscription help, wholesale answers, dropship support, or winter shipping information, this is where you can start. 

For plant care information check out our plant wiki : houseplantresource.com